About SMS
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SMS Security Systems, LLC is a family-owned business that has been serving the security and fire alarm needs of homes, businesses, daycare centers and municipalities since 1985. From our headquarters in West Caldwell, NJ we provide quality installations and superior service in all aspects of the low voltage industry.
Our company’s size allows us to provide a higher level of personal service and attention to detail that the national companies cannot match.
SMS is a proud member of NJELSA, the New Jersey Electronic Life Safety Association. Our founder Scott Stellfox has served as northern region vice president and on the board of directors in the past. Our installers and service technicians are trained by the Electronic Security Associations National Training program, and they attend continuous in-house and manufacturers training. A well trained technician ensures each client the very best in trouble-free installation and service.
Scott Stellfox
For the past 40 years, Scott has been a dedicated professional in the life safety industry, with a strong commitment to community service and raising awareness. He has previously served as the Vice President of the Northern Region of NJELSA and currently holds leadership roles as the President of the Rotary Club of the Caldwell’s and Chief of the North Caldwell Fire Department.
Scott’s passion for the field was sparked as a child, when he became captivated by the TV show Emergency! A fascination that would eventually shape his entire career. Today, he credits his entrepreneurial drive and deep desire to help others as the key factors behind his enduring success.
From its humble beginnings in Verona, New Jersey, Scott has grown SMS Security Systems into a respected and thriving business. His career has been marked by service as an EMT with the Verona Rescue Squad for over 15 years, including three years as Squad Captain. Additionally, Scott has shared his expertise by teaching security and fire alarm systems at the Essex County Police Academy and local fire departments.
Never one to rest on his laurels, Scott continues to push SMS Security Systems to new heights. Over the course of four decades, he has successfully executed five business acquisitions, expanding the company’s capabilities and reach. Looking ahead, Scott remains committed to sustainability, with the recent addition of several eco-friendly Ford Transit Connect trucks to the fleet.
Meet our amazing customer care team!
Our US based customer care team is the heart of our business. Providing clients with service appointments, troubleshooting system issues, customer training and accounting. We provide support services 24/7/365. Two of our team members are even bilingual providing support for our Spanish-speaking clients. All our team members are certified Alarm.com technicians.
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Lily Torres
Senior Customer Care, extension 109
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Melissa Luna
Customer Care, extension 102
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Carla Berra
Senior customer care/accounting, extension 112
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Violet Bakovic
Office Manager, extension 111 (shown with Scott Stellfox)