We are very pleased with SMS security systems. All the people sales, customer service and central station are responsive, proactive and always helpful.
Dear Scott this letter is commending Carla for a job well done. When my Neighbors in Short Hills went on vacation, I volunteered to look after their home. The alarm became capricious under my watch; and in two days we had the police there twice. Needless to say, I was hyper.
Carla in very affable and professional way calmed my nerves and had someone out to fix it. She is a great ‘PR person for your company and I would strongly recommend SMS to anyone looking for a security system; based on her capability.
I’ve had SMS security for almost 11 years and your service is excellent. The service man who comes yearly is courteous and efficient. I would highly recommend your company.
There was a fire in my house “ no sooner as the alarm went off, your office called me and the fire department and they arrived very quickly – Thank you so much.
It was a great painless experience, thanks to all involved! I love my new system and I use it all the time. Unlike my old system that I never turned on. I would highly recommend SMS to anyone needing a home security system.
Just wanted to take a moment to let you know how impressed I was with your Service Tech, Rich Knight. As you are well aware, Rich was updating the security system at my home last week whereby he ran into a problem that seemed unsolvable. Rather than giving up, Rich persevered and seemingly found a way to make the security system do exactly what I needed done. Prior to leaving my home, we tested and it seemed to work well.
I thank Rich for his expertise and most importantly, his perseverance. I thought you should know about the quality of Rich’s workmanship.
We had an actual break in attempt today and the alarm system tripped and the police were immediately dispatched. I wanted to thank everyone at SMS security systems for saving my home!
Scott and his company did a commendable job setting up and installing my security system. Scott is extremely knowledgeable about security solutions and his presentation was very professional which put my mind at ease. His installers were courteous, clean and efficient. I recommend Scott and SMS for any of your security needs.
I was more than comfortable having Ron & Dave in my home. I was more than pleased Thank you!